Making A Claim Telephone: 0800 028 2396

You can obtain a claim form online from

You must give written notice to the Claims Company as soon as possible, but in any event within 30 days.

When contacting the claims department please have the following information to hand:

Scheme Reference:

  • Policy Number
  • Resort and country visited
  • Value of claims
  • Brief circumstances
  • Travel dates
  • Incident Date

Failure to have the above information to hand may result in your claim being delayed.

Claims Company Contact Details

OSG Travel Claims
Tel: 0800 028 2396 or email